Bramley resident hit back at City Power

Elezabeth Tagg, a resident of Bramley at her home in Eden Road, says City Power is failing them with the ever increasing electricity trip-offs in their area.

 

Elizabeth Tagg, a resident of Bramley, on the corner of Eden and Forest roads, has hit back at City Power saying the utility has failed to deliver on its duties and continue to deny their failures.

Tagg was responding to City Power’s spokesperson, Virgil James, who was reported to have blamed electricity trips on vandalism and cable theft in the area.

Tagg complained to the North Eastern Tribune on 17 May about the everlasting blackouts in their area due to a malfunctioning substation saying they last for two to three weeks at a time.

Read: UPDATE: City Power blames vandalism for constant power outages in Bramley

She said then that houses behind hers in Eden Road, those in Forest Road and further up, are always plunged into darkness and their plight remains unresolved even though they have reported this to the City of Joburg’s power utility.

Responding to the Tribune’s questions on 23 May, James blamed the trip-offs on cable theft and vandalism in the area.

He said then that constant monitoring of the network, maintenance and new technologies are part of ongoing efforts to reduce outages.

“City Power has prioritised resources to address these challenges. Damaged cables usually explode, thus having a ripple effect on other related equipment that normally requires 24 hours to repair,” said James.

Tagg, however, said what James is saying is unrealistic considering their plight in their area. She said when they report a power failure the call centre is forever lacking knowledge of what the problem is. They SMS you a reference number said Tagg adding that only when you again phone they may say it’s the Gresswold substation and never cable theft as was the reference CPWEB 2123961.

Read: Residents of Bramley in electricity fiasco

“The power in those cases can be out for more than the response time. Only when we realise it’s not the whole suburb but the substation in Forest Road. So between Gresswold, Forest Road or cable theft, we are regularly in the dark. Perhaps Virgil would like to buy a house in Bramley that is on the Forest Road substation grid. He will also get fed-up.”

According to Tagg, Silwood Road residents have had a generator attached to their substation for months because they had no power for four days saying it’s unacceptable.

Details: Elizabeth Tagg 083 453 6177, www.citypower.co.za

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  AUTHOR
Thabo Jobothaboj@caxton.co.za

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