Fidelity ADT has called on all residents with alarm systems to avoid accidentally activating them.
Managing executive of Fidelity ADT, Stuart Clarkson said that on average, between 94 and 99 per cent of all alarm activations are false alarms which place pressure on the resources security companies have available to respond to emergencies.
“The six most common causes of false alarms are faulty equipment, human error, low batteries, doors and windows not secured correctly, incorrect installation, and pets, rodents or insects triggering the alarm,” said Clarkson.
“Most, if not all, of these causes can be addressed, so I urge residents and business owners to speak to their security provider and assist in the reduction of false alarms. Residents definitely need to become more conscious about the impact of false alarms.”
According to Clarkson, getting the right security system and learning how to use it correctly is essential. After a false alarm occurs, take the time to determine what triggered it and implement measures to ensure that the action is avoided in future.
Clarkson offered the following tips on how to reduce false alarms:
- Ensure all windows and doors are secure before setting the alarm
- Spray insect repellent around sensors and detectors frequently
- Periodically test the home security system to ensure equipment is working appropriately
- Ensure that panic buttons or other emergency activation features are out of reach of children.
- Check the batteries of any wireless devices and the backup power to the primary keypad
- Make sure to read and familiarise yourself with the alarm user manual. Store this in a place where you can access it at any time
- Be mindful of environmental changes that may affect the system or its sensors including pets or new interior decor
- Inform your security provider if you expect to be away from home for an extended period of time.
“We realise that false alarms will happen from time to time. Cancelling the alarm call-out telephonically before a response vehicle is dispatched will greatly assist in reducing the pressure caused by false alarms.”